24/7 Virtual Assistant Support Line
Frequently asked questions
Basics
What is an Archii SmartCard?
It's a physical business card with a chip inside. Someone taps it against their phone and your contact details open instantly — no app to install, nothing to type. The card carries a link to a digital profile page you control, so the information people see is always whatever you last saved.
How is that different from a normal business card?
A printed card is a snapshot of the day it was printed. Change job, number or email and the box in your drawer is wrong.
A SmartCard points to a page you can edit any time. Update it once and every card you've ever handed out is instantly current — including the ones given away months ago.
Do I need an app to use it?
No. You tap the card and the recipient's phone opens your profile in its browser. They need nothing installed.
You'll want an account to edit your own profile, and there's an iOS app if you'd rather manage it from your phone than the web.
Does the person receiving it need anything?
Just a phone with NFC, which is virtually all modern handsets.
If theirs is older or has NFC switched off, they can scan the QR code instead and land on exactly the same page.
Compatibility
Which phones can read the card?
iPhone — taps automatically, nothing to enable: iPhone XR, XS, XS Max, SE (2nd generation and later), and every iPhone 11, 12, 13 and newer (Apple).
iPhone — needs NFC Tag Reader switched on in Control Centre: iPhone 7, 7 Plus, 8, 8 Plus and X (Apple).
Android: essentially any Android phone with NFC hardware, as long as NFC is enabled in settings.
It's been standard on mid-range and flagship handsets for over a decade.
What if someone's phone won't tap?
Every card carries a QR code as a fallback. Point the camera at it and the same profile opens.
In practice you'll almost never need it, but it means nobody is ever stuck.
Where exactly do I tap the card?
On iPhone, hold the card against the top of the phone, near the camera.
On most Android phones the NFC antenna sits in the middle of the back. Hold it steady for a second — a quick swipe oen misses.
Getting set up
How do I activate my card?
Create your Archii account, sign in, and scan the QR code on your card's packaging.
That links the card to your account. Fill in your profile and it's live — usually a couple of minutes from opening the envelope.
Can I change my details later?
Yes, as oen as you like, at no cost. New number, new role, new company, new photo — save it and the card reflects it immediately.
There's no reprint and no charge for changes.
What can I put on my profile?
Your name, role, company, photo, phone, email and website , plus your social profiles. You can paste a full URL or just the handle — it sorts out the proper link either way.
Can I have more than one card on one account?
Yes. Multiple cards can sit under a single account, which suits people who want a spare in the car or a second card in another wallet.
Can I order cards for my whole team?
Yes — team ordering is supported, with each card linked to its own person's profile. [CONFIRM] — whether there's a minimum order, team pricing, or a central admin view for managing staff cards.