SmartCard Support & FAQ — Setup, Materials, Privacy

+44(0) 2046 205491

support@archii.work

Brighton & Hove - UK

The basics

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Compatibility

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Getting set up

The card itself

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Privacy & data

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Frequently Asked Questions (FAQ)

The basics

It's a physical business card with a chip inside. Someone taps it against their phone and your contact details open instantly — no app to install, nothing to type. The card carries a link to a digital profile page you control, so the information people see is always whatever you last saved.

A printed card is a snapshot of the day it was printed. Change job, number or email and the box in your drawer is wrong.

A SmartCard points to a page you can edit any time. Update it once and every card you've ever handed out is instantly current — including the ones given away months ago.

No. You tap the card and the recipient's phone opens your profile in its browser. They need nothing installed.

You'll want an account to edit your own profile, and there's an iOS app if you'd rather manage it from your phone than the web.

Just a phone with NFC, which is virtually all modern handsets. If theirs is older or has NFC switched off, they can scan the QR code instead and land on exactly the same page.

Compatibility

iPhone — taps automatically, nothing to enable: iPhone XR, XS, XS Max, SE (2nd generation and later), and every iPhone 11, 12, 13 and newer (Apple).

iPhone — needs NFC Tag Reader switched on in Control Centre: iPhone 7, 7 Plus, 8, 8 Plus and X (Apple).

Other phones: essentially any handset with NFC hardware, as long as NFC is enabled in settings. It's been standard on mid-range and flagship phones for over a decade.

Every card carries a QR code as a fallback. Point the camera at it and the same profile opens. In practice you'll almost never need it, but it means nobody is ever stuck.

On iPhone, hold the card against the top of the phone, near the camera. On most other phones the antenna sits in the middle of the back. Hold it steady for a second — a quick swipe often misses.

Getting set up

Create your Archii account, sign in, and scan the QR code on your card's packaging. That links the card to your account. Fill in your profile and it's live — usually a couple of minutes from opening the envelope.

Yes, as often as you like, at no cost. New number, new role, new company, new photo — save it and the card reflects it immediately. There's no reprint and no charge for changes.

Your name, role, company, photo, phone, email and website, plus your social profiles. You can paste a full URL or just the handle — it sorts out the proper link either way.

Yes. Multiple cards can sit under a single account, which suits people who want a spare in the car or a second card in another wallet.

Yes — team ordering is supported, with each card linked to its own person's profile. [CONFIRM] — minimum order, team pricing, and whether there's a central admin view for managing staff cards.

The card itself

Card materials:

Wood — walnut, cherry or bamboo

Carbon fibre

It depends on the material. Wooden cards are laser engraved. Carbon fibre uses metallic, matte or gloss vinyl.

The NFC chip is passive — no battery, nothing to charge, nothing to expire. It's rated for a very large number of reads and will realistically outlast the card it's embedded in. Normal wallet wear is the limiting factor, not the electronics.

The chip has no moving parts and isn't damaged by water, cold or airport scanners. It won't be wiped by your phone, your bank card or a magnet. Snapping the card in half is about the only way to kill it.

Your profile lives in your account, not on the card, so nothing is lost. Sign in, unlink the missing card so it stops resolving, and order a replacement.

Privacy & data

Only the information you choose to publish on your profile is visible, and only to someone you've physically handed the card to or shown the QR code. There's no directory and no way to browse other people's profiles.

You can see how many times your card has been tapped and when it was last used, so you know it's working and how often it's getting used. We do not track location, and we don't save or use any other personal data.

Archii SmartCard is operated by Archii Ltd, a UK company based in Hove, East Sussex. Archii Ltd is registered with the Information Commissioner's Office under registration reference ZC198766.

Yes. You can delete your account and its data from the iOS app or by contacting support.

Deleting the account removes your profile, and any cards linked to it stop resolving.